Welcome to Vaughn Jereaux!

Returns & Refunds

RETURNS AND REFUNDS

Vaughn Jereaux Return Policy

If for any reason you are not entirely satisfied with your recent VaughnJereaux.com order, we will gladly accept returns of items within 14 days of the ship date that are in new condition, with original tag. Return items must not be washed, worn or altered. All returns will be credited to the original form of payment. Your account will be credited for the original amount that was paid for the merchandise minus the shipping fee and a $10.00 restocking fee. . The credit should appear on your next statement. You will receive an e-mail notification upon the completion of return processing.

 

Mailing Returns

Use the postage-paid return label.

Please contact us for a pre-paid postage label for your returned items and fill out the return form stating the reason for return. Please use the original shipping box and packing material, if possible. Your package will be returned to us via the United States Postal Service. Please allow up to 12 business days for us to receive and process your return or exchange. You will receive an e-mail notification upon the completion of return processing.

Misplaced the postage-paid return label?

If you misplaced the postage-paid return label, you’ll have to cover the cost for a new label on your own.

If you should decide to use your own methods to return the package, please ensure its mailed to the following address:

 

VAUGHN JEREAUX / RETURNS DEPARTMENT

576 EASTERN PARKWAY 5F

BROOKLYN, NY 11225

This address can only be used to return items via mail for items purchased at VaughnJereaux.com.

When paying for return postage yourself, we suggest you insure the package via U.S. Mail or FedEx, and purchase tracking services for your protection. Save the shipping receipt for your records.

 

 

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